CM
Clifford M

1 reviews | Active since Jan 2019

30 Jan 2019, 07:15

Unathorised credit enquiry/check

Vodacom made a unathorised credit enquiry on my credit report with reference "Vodacom-Cos ********** 86" the number doesnt even work

0
Replies (2)
Vodacom
Vodacom's reply30 Jan 2019, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply30 Jan 2019, 09:43
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team