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Boitshepo M
1 reviews | Active since Aug 2021
23 Nov 2022, 10:11
UNATHORISED CREDIT CHECK FROM VODACOM
On My birthday i was called by a consultant from Vodacom claiming that i qualify for a phone, i asked which one and they said they will check and come back to me.
I asked them to not check my credit and they said no they wont but still did. This enquiry has affected my Credit score and i need it removed because i did not authorise it.
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Vodacom's replyOfficial
23 Nov 2022, 11:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2022, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team