UNAPPROVED CREDIT BAR LIMIT

<p>I had two contracts with Vodacom. I cancelled one contract and thats whats when all my problems started with Vodacom. On the 31st July Vodacom decided to put a credit bar limit with my consent or approval on my active contract simply because I had cancelled another number and moved it to prepaid. I went into the store for assistance but unfortunately no one is able to assist me. I was told to phone the call centre and log a request. I called cutomer care countless times, logged a request, laid a complaint on facebook and still there isnt a single person that can resolve this issue once and for all. Instead I am being made a fool and being sent from pillar to post. The store refers me to cutomer care, customer care refers me to the store. I refuse to waste my time and money going back and forth to solve a problem that Vodacom themselves created in the first place. They unblock the limit for a few days and then it gets bared again and I am back at square one. Whoever created this problem must fix it because I am paying for a service which I am not receiving. Surely the customers are valued at vodacom. If they cannot assist me then kindly cancel my contract due to your inability to provide the service which I signed up for in the first place, I am not willing to pay any cancellations for a problem that I did not create. FIX THE PROBLEM or CANCEL my contract WITHOUT CANCELLATION FEES.</p>