CN
Chenay N

1 reviews | Active since Feb 2018

25 May 2018, 10:42

Unanswered question

Hello again Vodacom!

So I've asked 3 of your agents and a manager the same question.. why is there an upgrade fee of R150 in store and not online? Bam. All of them said they don't no. Well unfortunately I think that's a ****py answer as it is after all my money hey...

Looks like I'll be taking out a new phone elsewhere.

0
Replies (3)
Vodacom
Vodacom's reply25 May 2018, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CN
Chenay N's update25 May 2018, 12:05
Reviewer Update
Can you call now please?
CN
Chenay N's update23 Oct 2018, 13:04
Reviewer Update
This has once again happened!!! Why’s it so hard to active a simple notification to inform/notify me that my data is about to deplete???