Unallocated Airtime Query

<p>Once again I have to make use of the hello peter platform in hopes that atleast Vodacom might redeem themselves and resolve my query. I bought airtime for R150 on the 20th of may 2017 & immediately after that recharge I checked my balance only to find that my balance was R0.00. I am at my wits end about the lack of feedback and assistance from this network!! I have spoken to several consultants and team leaders from your contact centre and no one has been able to help. I am still being told that my query was logged and someone will contact me. I received a message yesterday informing me that R59 has been loaded to my number! Really R59!!! If I wanted R59 that's the amount I would've recharged for!! Then this morning I got another sms informing me that R15 of the R150 was allocated to my number and I must check my itemised billing statement. I am sick and tired of having to call you people daily regarding this matter!!