1 reviews | Active since May 2017
Unallocated Airtime after recharging
Good day I am so sick of being a victim of **************** by VODACOM!!! my airtime disappears so much each time I recharge that I am now reluctant to use my voda sim card!! I am currently using my cell c sim card because this freaken network keeps *****ing from me when I recharge!!! I am angry & disappointed by Vodacom!! I recharged for R29 twice this past week and none of that airtime was allocated to my number!!! each time I recharged and checked my balance it was R0.00 I recharged again this past Friday for R29 and that still wasn't allocated. Please allocate my airtime to my number ********** . You people will lose valuable clients because you're a bunch of *******!! I usually recharge for more than R200 monthly but I am now hesistant because of this issue that I am currently experiencing with you Vodacom. I feel let down by a network I once spoke highly of.
Very Disappointed Customer! :-(
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
