Unallocated Airtime

<p>Good afternoon</p> <p> </p> <p>I am really disgusted by the service I have received from Vodacom!!!</p> <p>I have made more than 8 calls to your call centre to be assisted with my query and I have still not reached a resolution from your network!!</p> <p>I recharged my account on the 15th & 16th of May for R12 and that airtime was not allocated to my number because immediately after the</p> <p>Recharge my account was at a R0.00 balance. I made several calls to your call centre and have been told that your technicians are attending to my query!!</p> <p>I was then told that the problem must be with my bank so I went to FNB and got statements which indicate that all these transactions were processed</p> <p>By the bank, I have emailed my statements more than once and I have reached a point where I am so frustrated with this network!! Especially because I have to keep</p> <p>Calling to find out when my query will be resolved!!! Please give me back my money so I can part with your ****en useless network once this is done with!!!!</p> <p> </p> <p>1. First Ref A-6AEK-F7UXA 2017/05/15</p> <p>2. Second Ref A2-6ADD-T1PTD 2017/05/18</p> <p>3. I called again today and was told that I will be contacted but I have still not received a call bac**** And today is the 22nd of May!!!</p>