Unactivated data bundle

<p>For the fourth time I have not been allocated my data bundle by Vodacom despite the fact that I was promised that it would never happen again! I was allocated the bundle last month and so this month I did not check to see that the bundle was activated and now all my airtime has been used up! The past three times this happened I was charged out of bundle rates and due to this ran out of my monthly airtime allocation. This month I have wasted ALL of my monthly airtime on out of bundle rates. Vodacom did not offer to reimburse me nor was I ever even given an apology for their incompetence. I cannot and will not be calling Vodacom every month to query a service I have had activated for years! I have been a customer of yours for 12 years and this lack of service makes me want to move all my contracts!</p>