Unaccseptable servest from vodacom,and Vodacom headquaters

On the firs of april 2018,vodacom disconnected my phone because of a payment I skipped.i went to vodashop secunda and pay my outstanding fee (R280) with my April fee R600. On the 23rd of April Vodacom disconnected my phone again.I went to vodashop and showed them my proof of payment.Vodacom said to me they paid my money into a wrong account.Vodashop emailed my proof of payment to headquarters.Since then I have been phoning ********** a lot.Everytime I phoned they had a different story ,but according to them they did received my proof of payment,but they don't connect my phone on air.Its been four days that I have been struggling to to find someone to help me.I am loosing money and clients because of my disconnected phone.I cant email or phone anyone. According to Vodacom help line,their manager sits with the email from vodashop,but they don't anything about it. I phoned today about 4 time but no answer from their side.About to go into the long weekend with a disconnected phone 26April.