UNACCPETABLE SERVICE FROM VODACOM!!!

At the beginning of august our numbers were completely deleted from the Vodacom system without notifying us,our contract was on my mothers name and she lost her job and had to go onto debt review and the contracts was not supposed to be deleted.When we went to boksburg Vodacom they said we must pay R2,572.42 which is for the month of july and pay for august, so we paid the same day,we also had to purchase 2 new sim cards of R105 each,they said 7-14 days our phones will be active.On the 22nd of august I phoned in to the call centre and they said it was declined 14august and they didn't make any attempt to contact us and notify us?Then we lifted the debt review off so we can get the account active and we contacted them everyday,sending the forms to multiple people.After not being assisted at all through the call centre we went to vodaworld midrand ,they said we must pay another R1223.00 for September but no service?but we paid it,now after several days our account is still not active and everytime they have different stories looking for the sim number ect, THIS IS UNACCEPTABLE!! we lose money daily as clients cant reach us, I had my number years before having a contract with them.