UNACCEPTIBLE

Once again i have to put up with Rude customer care consultants, incompetant and blatently rude non assisting talking to us as if we are trash dragged in behind a back door ! Disgusting to say the least ! I have been trying for days on end to buy data teansfer to my wifes pre paid phone with no success, i have been sent from pillar to post, check your network settings, the my vodacom app might be faulty, endless excuses, which is not the problem even at all ! I am so sick and tired of all this and the rudeness we as customers have to experience when calling vodacom, then we get questioned on why we become upset ???? This is total nonsense ! I am trying to transfer 2 GIG data to my wifes pre paid phone with NO SUCCESS and NO ASSISTANCE, i tried to ask for a limit transfer increase, consultant replies she cant ???? I try to transfer and opt to ADD TO MY BILL, no success, but i sit with an open line ??? And my account is up to date !! Who pays my bill at the end of the month ?? I DO ON TIME !! I am asking for proper compitant assistance from vodacom so that i can buy my data for my wife's phone, why do i have to put up with all this ? I pay my bills, i have an open line !!