LN
Leigh N

1 reviews | Active since Jan 2021

20 Jan 2021, 17:20

Unacceptable - vodacom

If I could give you a zero rating I would. Been battling for months with signal and internet connection. Phoned numerous times and settings changed or whatever. I must do this and I must do that. Works for a day or so then it starts again. Been a vodacom customer for years and I've never been so dissatisfied as I am now. Luckily my contract is coming to an end in March, seems they like losing customers coz that's my plan as they can never solve the problem. Pay so much for data every month but don't get value for money

0
Replies (1)
Vodacom
Vodacom's reply21 Jan 2021, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team