UNACCEPTABLE SERVICE - REPETITIVE + UNRESOLVED

I've had poor signal issues for multiple months. Drive 25kms to Nelspruit to Vodacom Riverside Mall to have all devices checked..3Gwi-fi modem, 3Gstandard modem, mobile iphone, ipad as signal varies on all 4 devices. Problem logged...no response at all. 3.Weeks later, reported non-delivery service via HelloPeter, following day, adviser called to apologise, what for as means zip...assuring me technician will contact me. Few days later Mr Pieter Molokamme of Vodacom Nelspruit tech division called me to meet at my home, problem area in White River~Tuesday March 29th. Pieter assured me he would investigate & give me feedback as he will arrange. Friday PM (01/4/2016), no word nor sign of Pieter as promised. I called, no answer nor returns my call...i then email, still not responded. Multiple emails sent. Call Monday 08h56, Pieter does not state why not concluded as stated to meet Friday. Informs me, WR tower faulty...heard this story for years now, unacceptable.<br> Pieter states will revert to me with answer + no alternate booster being delivered. At 14h30, call Pieter again to establish progress, call not answered, now 18h55, still no response. Unacceptable, avoiding problem apparent.