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emaan.loccitane emaan.loccitane

1 reviews | Active since Jul 2017

11 Jul 2017, 17:05

Unacceptable service from Vodacom . For many years I have been a vodacom customer. And throughout this time have I never experienced the unacceptable behavior of the accounts department...so quickly to suspend my phone line, with no valid reason...many oc

<p>3rd accounts consultant Bongile drops the line in the vodacom consultant ear because its home time for her ...me as the customer sits frustrated and awaits a solution to the problem ....pathetic</p>

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Replies (2)
Vodacom
Vodacom's reply12 Jul 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Jul 2017, 12:08
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc