AS
Alvin S
1 reviews | Active since Jan 2022
23 Dec 2022, 20:00
Unacceptable service from Vodacom
I have experienced the worst service from vodam. I made payment for my two accounts begining of December however vodacom didn't allocate the payment to my account. They suspended the service and the dumb call centre people are unable to unsuspend. This is disgusting to say the least. Alvin
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Vodacom's replyOfficial
24 Dec 2022, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Dec 2022, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team