Unacceptable Service from Vodacom

’ve been battling with Vodacom to resolve issues with my contract, but it seems like they would rather ignore their customers than actually address the problem.

Despite numerous emails and a case being opened, Vodacom has decided to close my case without even providing a solution. They claim to have tried contacting me, but my call logs show NO missed calls. Instead of scheduling a mutually convenient time for discussion, they call at their own discretion and then blame me for not being available.

I’ve repeatedly asked for clarity and a resolution, and at this point, I'm simply requesting to terminate my contract—yet even that request is being ignored.

I’m deeply disappointed with the lack of accountability and professionalism from a company of this size. If you value your time and sanity, think twice before trusting Vodacom with your mobile services. This is not the service I expect as a paying customer.