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faizel O
1 reviews | Active since May 2020
18 May 2020, 19:00
Unacceptable service from vodacom
Unacceptable service from vodacom i tried calling into the call center now the blocked my number im a paying customer so I dont have the right to query my account vodacom is quick to take a persons money but don't deliver on service.....unless
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 May 2020, 09:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 May 2020, 09:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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faizel O's updateReviewer Update
20 May 2020, 07:11I'm still not happy with vodacom i had an issue with my account yesterday I had to use someone's else phone to call vodacom whats the use of having a cell phone contract when you can't make use of it i spoke to the lady yesterday she advised if you call vodacom more than 10 times a day they block your number *** i called once that day to follow up and they blocked my number vodacom is full of empty promises... I want a manager to call me today.
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faizel O's update20 May 2020, 07:11
Reviewer Update
I'm still not happy with vodacom i had an issue with my account yesterday I had to use someone's else phone to call vodacom whats the use of having a cell phone contract when you can't make use of it i spoke to the lady yesterday she advised if you call vodacom more than 10 times a day they block your number *** i called once that day to follow up and they blocked my number vodacom is full of empty promises... I want a manager to call me today.
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faizel O's updateReviewer Update
20 May 2020, 21:47I'm still waiting for a manager to call me to get this issue resolved vodacom is quick to take people's money but don't deliver on service pathetic.
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faizel O's update20 May 2020, 21:47
Reviewer Update
I'm still waiting for a manager to call me to get this issue resolved vodacom is quick to take people's money but don't deliver on service pathetic.