Unacceptable Service from Vodacom

I took out a contract with Vodacom in 2015 and after the 24 month contract, I cancelled the said contract. A month later I found out that 2 contracts where taken out on my name, I queried it and it was found to be **********. I contacted Vodacom and they confirmed that it was indeed **********ly and opened under my name. Now Vodacom has put me in ITC as to not paying my monthly subs. This is annoying as departments within Vodacom do not communicate with each other. I have even got emails from the Investigator at Vodacom and they still handed me over. This is unacceptable and Vodacom needs to remove me from ITC, as they did not communicate with each other. This is a bad reflection on my side.