1 reviews | Active since Jan 2016
Unacceptable service delivery from Vodacom
Unsatisfactory. Vodacom did not follow my instructions. They keep on sending messages regarding upgrade to my daughter instead of myself. They do not communicate properly with their courier services RAM couriers. They only sent the phones and not the router as well. The are blaming RAM. RAM obviously blames Vodacom. I only get lame excuses. Please think twice before doing business with Vodacom. I have sent e-mails phoned them etc. Issue still unresolved.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Milly,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.
Regards
RO
Good Day Milly,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.
Regards
RO