UNACCEPTABLE SERVICE AND *********** STAFF!!!

I cannot believe the level of service that we are getting and how *********** the staff are... I logged a relocation request on the 17th of July. More than a month later I have already moved and every call to you has ended in "we will call you back" and we never hear anything! We want fibre with MetroFibre through Vodacom and we keep hearing that requests were logged with MetroFibre but no one is getting back to us and this is UNACCEPTABLE!!!! Get off your asses and do your damn jobs!