UNACCEPTABLE SERVICE

I want to give less than 1 star. Absolutely useless! I have been struggling with my home LTE network since 04.11.2025. I have phoned customer support atleast 6 times, without ANY fixes or even possible solutions to try. I have changed my router (as advised by vodacom store staff) I have done a sim swop (as advised by the guys at computer mania where I bought a new router).

Customer Support keeps telling me that they have opened a service request and cant do anything from there side and that the "back office" needs to handle the service request first. Oh...and... they don't work on weekends and it takes 3-5 working days to be resolved.

In the meantime I am spending a **** load of money on mobile data, while paying my LTE contract.

THIS IS UNACCEPTABLE.