WV
Wade V
1 reviews | Active since Nov 2013
28 Aug 2015, 15:33
unacceptable service
Totally disgusted with the service. I have been waiting a month now for my 1TB hard drive. I take out a new contract for a LTE router on special that I will get a 1TB hard drive free. I was told they don't have the 1TB hard drive \"no stock"\"" every weekend I go to collect it. It is a month now and still waiting. They have a cheek to offer me a 500G instead because they don't have my 1TB in stock. I found the staff there totally *********** and a don't care attitude. Why do you offer this special when you can't supply the goods. How many months will I have to wait before I get the 1TB hard drive"
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Vodacom's replyOfficial
28 Aug 2015, 17:45Hello Wade777,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply28 Aug 2015, 17:45
Official
Hello Wade777,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM