SO
Susana O
1 reviews | Active since Jun 2018
23 Oct 2020, 09:46
Unacceptable Service
I had Vodacom do my fibre installation on 12.10.2020. Only yesterday did they manage to actually activate my line just to find that when I did the application approximately 6 weeks ago I requested for a 100mbps line and received a 20mbps line.
When will Vodacom actually do their jobs right first time?
***-174941
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Vodacom's replyOfficial
23 Oct 2020, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2020, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team