1 reviews | Active since May 2017
unacceptable service
<p>I would like to lay a complaint regarding a query logged on 18/05/2017.the initial lady i spoke to told me i will get feedback with 48 hours.today when i phoned i got told 14days and yesterday 07 days.it seems that eveyone has different info regarding response time.i already phoned 4 times and everyone has a whatever attitude.ive been a good customer to vodacom for several years and feel this type of service is highly unacceptable.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team