Unacceptable Service

I phoned customer service on the 17th of April 2015, on 082 111 from my cellphone and spoke to a agent (name will not be made public) from Vodacom with an extremely bad attitude. <br> <br> Not only did she speak to me like I am an idiot but spoke to the account holder with no respect what so ever. After 10 years at Vodacom not I or account holder will update out account at Vodacom after our contracts end. <br> <br> Vodacom owns us an apology because after that phone call Vodacom is on it's way to lose an extremely loyal client. <br> <br> I am truly disgusted in the service that I received. <br> <br> Not only the service but all my data along with 2 other contracts just disappeared even though I only use my phone on wifi?<br> <br> I am truly disgusted in Vodacom.