HJ
Humaira J
1 reviews | Active since Jul 2019
01 Jul 2019, 10:01
Unacceptable service
Good day
I was away on short term business, vodacom has now deactivated my number and I am unable to access my phone number that is mine for more than 15 years!
How dare vodacom recycle my number in such a short period of time and not inform me in any of their intention???
Some random may have my number able to use my identity!!!
Can someone other than a call centre agent please contact me on this other number immediately as I need my number back
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Jul 2019, 08:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2019, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Jul 2019, 12:22Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply02 Jul 2019, 12:22
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team