1 reviews | Active since Aug 2018
Unacceptable service
Do not ever upgrade your phone online. They cant debit whatever they like from your account and when you phone they do nothing about it. They are rude and not willing to help. Never get what you are promised. Unacceptable service - no apologies from anyone - no admitting that the fault was from their side.Was promised 10 gigs with my upgrade. Now I am not getting it. Biggest mistake I ever made was to say with Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team