UNACCEPTABLE SERVICE

I POSTED THIS ON THE 16TH OF THIS MONTH AND AM STILL YET TO BE CONTACTED!

Good Day, My father passed a year and a half ago to which my mother has taken over the remaining contracts. It has come to my attention that she has been overcharged as of late and that my contract which I have transferred into my name is still being billed on her account this month. This is unacceptable. I have also noticed that the account is addressed to my Father's still? Please correct this urgently to the current account holder's name and send the invoices to her email address from here on out. We have been having issues with the contracts (being cancelled without permission a few times etc) since he has passed and this added burden does not help with our grief. I expect all the money taken that was not the agreed upon amount to be refunded by the end of this month. When you call me I will provide you with my Mother's number. Thank you.