1 reviews | Active since Sept 2016
Unacceptable Service
<p>I app**** for a contract on Monday 29 Aug 2016 and I'm writing this on 01 Sep 2016.... It's been 4 days and no feedback( I was advised I'll get feedback in 48Hrs ). Each time I call their Head Office, the systems are Offline to finally be told that their's outstanding documents that wasn't submitted(3 months Bank Statements), However it was submitted, including my 3 month Payslips. I'm thinking of canceling because I need a Cell asap. Come on Vodacom I've been Loyal for years</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
We apologise for the inconvenience caused in this regard.
The store has confirmed that their office received the approval. They will contact you regarding the activation.
Regards
Roderique Lategan
We apologise for the inconvenience caused in this regard.
The store has confirmed that their office received the approval. They will contact you regarding the activation.
Regards
Roderique Lategan