unacceptable service

<p>Dear Sir /Madam,</p> <p>The service received from Vodacom re: my modem is unacceptable.</p> <p>After phoning Vodacom Customer, repair centre and technical support several times, eventually a service request was logged with reference number 1- ********** 6822. I received sms’ stating the problem is resolved. It is NOT resolved.</p> <p>Can someone who is able to assist me contact me?</p> <p>Contact number: 072 ********** .</p> <p> </p> <p> </p> <p> </p>