Unacceptable service

I have a Vodacom contract 10 gig per month, recently my debit order bounced so had to do an EFT for the payment. I sent the remittance via fax and email. Since then, approx. 2 weeks ago, I have been calling the call centre and to no avail. I must have made 50 phone calls to try and reconnect my 3g but no one can help. I think I have spoken to every person at the call centre and every time the put me through to another dept. Today over a week later I get an answer from them that my payment was R9.98 short and they are not going to help until I pay this. The amount on my account was R838.00 and was paid. So now Im thinking its going to take another week to fix my issue. I have sent the remittance for the R10 I paid and am expecting to wait another week or 8 days for them to respond.<br> Oh today I get a call from Vodacom for the first time and the lady wants to help, she also said she has to put me through to the correct dept and we get cut off again. <br> There is actually nothing I can do to resolve my problem with them and have duly bought another sim card and data so that I can do my work.<br> Great service, Vodacom you must be really proud of the service you are delivering. <br>