Unacceptable Response from Vodacom Upgrades Consultant- Mooja

Recently I was due for an upgrade on my existing contract with Vodacom . I had called the call Centre myself and requested for the upgrade options and he helped look for a good deal. I advised the agent to call me back to confirm and this was never done for the next week. I eventually logged onto the Vodacom site searched a better deal which I was happy with and gave the call Centre a call again to begin the upgrade of the deal I had found. I had the very unfortunate privilege of speaking with Mooja(not sure of the spelling) from the upgrades department and instantly could hear the attitude in his tone of voice that was not appealing and very unfriendly. After the security questions I proceeded to advise him on the deal I had found on the internet and he advised that he could not find that deal. When I insisted that I had just seen that deal on the internet he asked me and I quote "THE INTERNET DID IT SPEAK" Vodacom Department If this is not rude then I dont know what is What are yourl teaching yourls Service Department Consultants. He pretended like he didnt say it and in turn tried making me look like an idiot. He transferred me to another Upgrades Consultant which was very helpful and managed to find that specific deal and she helped complete the upgrade eventually with no hassles. Mooja is the Internet Talking to you Now....!