AS
Annamarie S
1 reviews | Active since Sept 2020
01 Feb 2022, 14:51
UNACCEPTABLE RESPONSE FROM VODACOM
No network connection since Saturday night in the town of Prince Albert, far from a big centre. I've tried to lodge a complaint on behalf of my family and friends, but to no avail. VODACOM SERVICE IS PATHETIC AND UNACCEPTABLE. These residents have no other means of communicating with the outside world, since the vodacom tower became faulty. I will definitely advise my family and friends to look for another service provider.
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Vodacom's replyOfficial
01 Feb 2022, 16:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2022, 16:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team