NN
Neal N
1 reviews | Active since May 2013
12 Dec 2022, 14:10
Unacceptable price differences/increases for retention of contract
Neal Naidoo <***> 2:08 PM (0 minutes ago) to me
Having been a customer of approx. 20 years, I called in today to do an upgrade only to be told that due to changes in their T's and C's, I would have to pay an additional R600 to R800 per month to get exactly what I have on my exisiting contract. Completely ridiculous and Vodacom will be losing many a loyal client including myself.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Dec 2022, 15:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 15:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team