Unacceptable poor Service!!!

<p>How is this possible that you order a phone online apparently the “best easy way” received my phone day 10 today and my phone is still not RICA activated… I cannot use my phone. VODACOM has a 14 day return policy how should you test you phone if they don’t even activate the thing!!! Phoned 2 days ago and they logged a call for the phone to be activated after 24 hours called them and the phone was still not activated and apparently there was a system error and my request never gone through, logged another request and today still not working. Phoned in their THIS morning and ever since there system is OFF LINE!!!!! What is going on with this bad service every time you phone you get a different person that helps and you have to explain the whole story every time soooo frustrating!!!!!</p>