UNACCEPTABLE POOR LEVELS OF SERVICE AT VODA-SHOP LEPHALALE (ELLISRAS)

<p>On 21 June 2017 I published my complaint aimed at Vodacom. on Hello Peter. A lady from Vodacom (Cassandra) contacted me. Her assistance as Vodacom representative to resolve the issue was very unsatifactory and I consider moving my business after 17 years. </p> <p> </p> <p>I had a valid quote for full repairs without conditions which I accepted, paid and sent them the acceptance. Thus I expect my Note 5 to be repaired and returned as it is a valid contract. Vodacom does not agree with this. Do I have to approach the SA Consumer Board?</p>