UNACCEPTABLE - NO FEEDBACK

After my previous complaint I received a sms from Uysuf Timm stating Vodacom is investigating the matter. There is also not the option to rate the level of service anymore, so i have to write a new complaint - not that it matters to Vodacom anyway!!! On the 5th of March i just received a sms my new contract will only come into effect on the 1st of April, although I upgraded 15 Feb. nobody even bothered to phone or apologize for the mess caused on the side of Vodacom. Vodacom is seriously going down the drain. Dont phone or contact me. I am not interested in your lame excuses. i am seriously looking to buy my contract out so i can kiss Vodacom goodbuy.