ID
Ingrid D
1 reviews | Active since Jan 2012
15 Jul 2021, 12:15
Unacceptable Network Service
Dear Vodacom, I've had it...what is it with your service? for weeks now speaking to someone on the phone is a nightmare...barely two words and I am talking to silence! This keeps happening. I live in Sunninghill, Johannesburg and I am not the only person complaining. Completely unacceptable. And please don't blame load shedding or Covid...its just lame! Fix your network...you sure have enough capital...so that cannot be the reason.
Customer for way too long. Ingrid David
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Jul 2021, 13:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2021, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team