FK
Freddie K
1 reviews | Active since Oct 2011
27 Oct 2015, 22:22
Unacceptable High Data Cost
My daughter is still using the \old"Blackberry contract whereby BIS is included. She has decided to change her current phone to a Q10 keeping the current contract but not realising that the Q10 is using data and not BIS.<br> <br> So she is happily using her phone connecting to Facebook etc. and in the background Blackberry is trying to update 1.6 GB software. Needless to say when I received my account via post"
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Replies (1)Vodacom's replyOfficial
28 Oct 2015, 07:25Hello Cruiser207,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2015, 07:25
Official
Hello Cruiser207,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
