FK
Freddie K

1 reviews | Active since Oct 2011

27 Oct 2015, 22:22

Unacceptable High Data Cost

My daughter is still using the \old"Blackberry contract whereby BIS is included. She has decided to change her current phone to a Q10 keeping the current contract but not realising that the Q10 is using data and not BIS.<br> <br> So she is happily using her phone connecting to Facebook etc. and in the background Blackberry is trying to update 1.6 GB software. Needless to say when I received my account via post"

0
Replies (1)
Vodacom
Vodacom's reply28 Oct 2015, 07:25
Official
Hello Cruiser207,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,