US
Umesh S

1 reviews | Active since Jun 2018

15 Jun 2018, 11:43

Unacceptable from Vodacom

I wrote a review about Vodacom not giving my travel voucher when I upgraded. They gave me a number to call and the feedback was not positive and they have now close my ticket without resolving.

This is really unacceptable.

0
Replies (2)
Vodacom
Vodacom's reply15 Jun 2018, 12:49
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jun 2018, 12:50
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team