Unacceptable data charges

<p>I took out a data contract in Oct 2015, as it was an open line contract, my first bill of R1500 clearly made me wet my pants. So i capped the contract with a R50, Contract is R79 and cap is R50 so my maximum bill is R129. Hence my alarm, when my Oct2016 bill is R1540.26 :( with no explanation whatsoever. And the invoice states the data charges is the main culprit even though there is a R50 cap on the contract! I queried this via the call centre on the 15th Nov2016. A dispute was lodged and i should get a call back within 3 working days. ... no call. Then I call, to be told the case is still being investigated. Ok, I can understand that. As today is the 25th of November2016 with the debit order coming off on the 1st of December 2016 and still no progress on my dispute. I send an email today asking them to postpone the debit order till the dispute is resolved as its the amount of the bill that I'm disputing, to be told 'THE DEBIT ORDER RUNS IRRESPECTIVE'. i dont earn milions unfortunately, and R1500 in South Africa does not take you far, but its MY R1500 and I worked hard for it. I have no problem/issues paying for services I agreed for, but to bill me for data, when i put a cap on is unacceptable.</p> <p> </p>