UNACCEPTABLE CUSTOMER TREATMENT AND FALSE PROMISES

Signed a new cell phone contract and a new fibre contract . Been a loyal customer for more than 15 years and two weeks of pure hell and incompetence just trying to get a delivery to my house . Have today cancelled the 2 new contracts and my current existing cell contract . Do not recommend Vodacom for anything . Can never get hold of the store at Clearwater mall no direct number and the refuse to answer their phones .Shocking treatment of customers . This is Africa is not a valid excuse for incompetence and laziness for not doing their jobs . Staff try to protect their managers by using the excuse she is in a meeting ,so they don't have to face customers . Give me 3 days to rectify the matter was the best I got . Will definitely be taking my business else were .