Unacceptable billing

<p>I took out a new Contract with Vodacom in July, I was given a once off 10 GB promotional data bundle. I was debited 599 twice for September and October, I logged a service request and asked for the money to be paid back into the provided account details. It took one day of each month to debit my account with 599.00 per mont, yet I have to wait 5 weeks to receive my money back as I will not accept a vredit note on my Vodacom account. I want my money within 5 working days paid in full which is R1198.00, or.I will reverse all debit orders and cancel my account and keep my device as collateral, no matter how much it is worth. Contact me on provided number so we can arrange payment. I will not wait an extra 14 working days to receivw my monwy for an error on your side.</p>