RR
Rebecca R
1 reviews | Active since May 2019
23 May 2019, 10:03
Unacceptable & Appalling Service - Fibre Installation
I logged a complaint on Hellopeter 2 weeks ago. Vodacom responded saying they would get the "relevant department" to contact me. I am still waiting. I app**** for fibre in November 2018 - SO181 ********** 60 and still waiting for installation. Frogfoot has been active in our area for months now. Unacceptable!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 May 2019, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2019, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RR
Rebecca R's updateReviewer Update
23 May 2019, 11:21I'm not interested in your automated response - nobody gets back to me!!!! I ant to speak to an actual person who can get the service I signed up for 6 months ago installed.
RR
Rebecca R's update23 May 2019, 11:21
Reviewer Update
I'm not interested in your automated response - nobody gets back to me!!!! I ant to speak to an actual person who can get the service I signed up for 6 months ago installed.