Unacceptable and unprofessional issues

There has been so many issues with Vodacom and the consultants working in your customer service.

1. The service is pathetic and unprofessional. 2. The consultants are rude and does not listen to what is asked? 3. After a year year this account should have been sorted out and yet IT IS NOT 4. The customers who is over the the of 75 is being overcharged and their phones are suspended every two months as the so-called accounts people do not know how the reconcile and account. 5. Authorised persons for this account keeps on phoning and emailing your unprofessional departments and yet nothing is done.

I want to put this unacceptable experience for the past year in the media. I am sure I will have more luck from other customers who uses Vodacom with similar issues.

I hope that someone will read my complaint and I hope for an reply as that is a very hard thing to do for Vodacom and the people who works there.