Unacceptable after service for damage phones- Woodmead & Eastgate

Worst afterservice EVER. I tried to get a report stating the phone is UNREPAIRABLE for my insurance. Do you think they can do such a simple thing when they have a clearly damaged phone in their hands? No, because I got the phone in 2021 and cannot produce an invoice (by the way, the phone was an upgrade), they cannot assist. What a load of rubish,