unacceptable after sale service

<p>Vodacom sold me a WIFI ROUTER</p> <p>I t was working for a couple of days</p> <p>When I tried to add a new e mail address there was no way to be successful.</p> <p>At me expense I had to call them</p> <p>They were unable to assist me.</p> <p>The person who spoke to me said he will pass it on to customer care as an urgent matter because he cannot identify the problem.</p> <p>This could take 24-48 hours.</p> <p>I received a sms to reply YES OR N0</p> <p>I rep**** NO</p> <p>Then I received a notification my reply time expired...HOW ON EARTH CAN THAT BE AS IT IS NOT YET 48 HOURS AFTER MY CALL FOR ASSISTANCE</p> <p>VODACOM REALLY SUC****</p> <p>Now I understand why so many of my friends went to CELL C!!!!</p>