Unacceptable after sale service

As an IT professional I cannot fathom the absolute lack of service that vodacom provides its clients with. On the 18th of October we had a 100mb fiber link installed, To date this link has not been activated, I have called every single day consistently with zero received feedback and only told that the Project Manager for our region "Zoe" has not given feedback, THREE weeks in. To be frank this time line is unacceptable and I will no longer recommend Vodacom services to my clients.

I would like to be contacted RE cancellation of this contract. SR***