Unacceptable

I logged onto the internet after 12 just to see that no data came through yet. I called the customer call center just to be informed by Hope that there is a delay, I informed her this is unacceptable as there is no delay in the debit order going off each month, the beginning of each month starts at 12am on the 1st of each month. I will be contacting the consumer council as you guys are in breach. I want someone to contact me so that we can cancel this account, we are new clients to Vodacom with endless problems. We took out a second contract end of April & have not yet received any data as promised. This is the kind of non existent service we receive. I'm ready to close these contracts.