Unacceptable

<p>on 3 March I recorded a complaint against Vodacom for blocking my account on several occasions due to ***** committed at their own stores on my account. After all if this they expect me to incur further cost by phoning their Forensics department for a problem they created. On 6 March I received a call from Kulsoem Hajwanie, apparently from their Complaints Department. After a lengthy discussion she undertook to resolve my complaint. She would call me back within 30 min. Well, it's been 2 weeks and I still waiting on Ms Kulsoem Hajwanie. Is there then no competent person in this supposed world class company? Not even one?</p>